Frequently Asked Questions
Everything you need to know about your Rebecca Minkoff experience.
What is your return policy?
We accept returns on full-price merchandise within 30 days of the ship date. Items must be in their original condition with all tags and dust bags included. Please note that items marked 'Final Sale' cannot be returned or exchanged.
How do I care for my leather handbag?
To maintain the quality of your leather, we recommend avoiding exposure to water, oils, and direct sunlight. Use a high-quality leather cleaner and conditioner for upkeep, and always store your bag in its protective dust bag when not in use.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and the selected shipping method.
Can I change or cancel my order after it has been placed?
We aim to process orders as quickly as possible. Once an order has been placed, we have a very limited window to make changes. Please contact our customer care team immediately, and we will do our best to accommodate your request.
Are your products covered by a warranty?
We offer a one-year limited warranty on handbags and small leather goods purchased directly from our website. This covers manufacturing defects but does not include normal wear and tear or accidental damage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.